Commercial property management, run like an investment.
Rent collected, costs recovered, leases tracked and buildings maintained for owners of industrial, office, retail, medical and multi-residential property. Across Ontario and Alberta.
What does a commercial property manager do?
A commercial property manager runs the building on the owner’s behalf: collecting rent, recovering operating costs and taxes from tenants, administering leases, arranging maintenance and reporting the property’s finances. Done well, it protects the income and the value of the asset, and the owner stays out of day-to-day operations.
Rent and recoveries
Rent is billed and collected, arrears are followed up, and operating costs and taxes are recovered from tenants as their leases allow, with a year-end reconciliation that tenants can follow line by line.
Lease administration
Every lease term that costs or earns money is tracked: rent steps, renewal and option dates, recovery clauses, insurance certificates and tenant obligations, so nothing lapses by accident.
Building operations
Maintenance, repairs, inspections and vendor contracts are scheduled and supervised, with service levels set for each building and its tenants rather than one template for all.
Reporting and capital planning
Owners receive regular financial reporting and a forward view of roof, mechanical and parking-lot spending, so capital work is budgeted before it becomes an emergency.
Every property type. One reporting standard.
Industrial
Single- and multi-tenant warehouses, flex and manufacturing buildings. Roofs, dock equipment, yards and paving carry most of the capital risk, and net leases put recoveries at the centre of the work.
Office & Retail
Office buildings, plazas and storefronts, where tenant mix, common-area upkeep and recovery disputes decide how well a property holds its tenants.
Medical & Healthcare
Medical office and clinical space with heavier mechanical, plumbing and accessibility demands, and tenants who cannot close for a repair.
Multi-residential & Mixed-use
Apartment, mixed-use and specialty buildings, managed with the same reporting discipline as the commercial portfolio.
From first review to a building that runs itself.
- 01
Property review
We read the rent roll, the leases and the last two years of operating statements, walk the building, and identify where income is being lost: unrecovered costs, missed rent steps, deferred repairs.
- 02
Service tier and proposal
We recommend the level of service the building actually needs and quote a revenue-based fee for it, so you pay for what the property requires rather than a one-size package.
- 03
Handover
Leases, deposits, vendor contracts, keys and records are transferred, tenants are notified in writing, and billing starts without a gap in collections.
- 04
Ongoing management
Rent, recoveries, maintenance and reporting run on a fixed calendar, with a forward capital plan reviewed with you each year.
Priced on the property’s revenue, tiered by service.
Our management fee is based on the revenue the property produces, so it moves with the building’s performance. Tiers are set by the level of service required, from financial and lease administration alone to full-service management of operations, tenants and capital work. We quote after reviewing the rent roll and leases. Contact us for details.
Commercial property management, answered.
What does a commercial property manager do?
A commercial property manager runs a building on the owner’s behalf: collecting rent, recovering operating costs and taxes from tenants, administering leases, arranging maintenance and repairs, managing vendors, and reporting the property’s finances to the owner. The aim is to protect the income and the value of the asset while the owner stays out of day-to-day operations.
How much does commercial property management cost?
Our fees are based on the property’s revenue, with tiers set by the level of service the building needs, from financial and lease administration only to full-service management. The right tier depends on the property type, the number of tenants and how the leases allocate costs, so we quote after reviewing the rent roll and leases. Contact us for details.
What is the difference between CAM, TMI and additional rent?
They are names for the costs a tenant pays on top of base rent. TMI (taxes, maintenance and insurance), the term common in Ontario, and CAM (common-area maintenance) both describe a tenant’s share of operating costs. Additional rent is the lease’s legal term for everything payable beyond base rent, including those costs and property taxes. Which costs are recoverable, and in what share, is set by each lease.
What is a year-end CAM reconciliation?
Tenants usually pay estimated operating costs and taxes monthly. After the year closes, the manager compares those estimates with the actual costs, allocates them by each lease’s formula, and bills or credits each tenant the difference. A clear reconciliation is one of the most common sources of tenant disputes, and of lost income when it is done badly.
Do you manage every type of commercial property?
Yes. We manage industrial, office, retail, medical and healthcare, multi-residential, mixed-use and specialty property across Ontario and Alberta, for single buildings and portfolios.
Can you manage a property for an owner outside the province or outside Canada?
Yes. Out-of-province and foreign owners are a natural fit: the building is run locally, and reporting is designed so an owner who never visits can see exactly how the property is performing.
How do I switch commercial property managers?
Start with the notice period in your current management agreement. The incoming manager then takes over the rent roll, leases, tenant deposits and arrears ledger, vendor and service contracts, keys and building records, and open work orders, and tenants receive written notice of where to pay rent from a given date. We plan the handover so no rent is missed in the changeover month.
Can you also lease or sell the property?
Yes. Leasing vacancies, renewing tenants and, when the time comes, valuing or selling the property are handled by our brokerage, so the people who know the building best are also the ones taking it to market.
Tell us about the building. We'll tell you what it needs.
Share the property and how it is run today, and we’ll recommend a service tier and quote a fee for it. No obligation.